Doodle Couple

Privacy Policy for Doodle Couple

Last Updated: 8th August 2025

Introduction

This Privacy Policy describes how Doodle Couple ("we," "our," or "us") collects, uses, and shares information when you use our mobile application (the "App"). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide Directly

  • Account Information: Email address and display name when you create an account
  • Doodle Content: Drawings, doodles, and responses to questions you create within the App
  • Partner Connections: Information about your partner when you connect accounts
  • Custom Questions: Any custom questions you create using the "Write Your Own" feature
  • Profile Information: Display name and other profile details you choose to share

Information Collected Automatically

  • Usage Analytics: How you interact with the App, features used, and time spent (via PostHog)
  • Device Information: Device type, operating system version, and app version for functionality and crash reporting
  • Subscription Data: Purchase history and subscription status (via RevenueCat)
  • Technical Data: App performance metrics, error logs, and crash reports

Information We Do Not Collect

  • Photo Library Contents: We do not access or read photos from your device's photo library
  • Location Data: We do not collect your precise or approximate location
  • Contacts: We do not access your device contacts
  • Other Device Data: We do not access your camera, microphone, or other sensitive device features beyond what's explicitly stated

How We Use Your Information

We use the collected information to:

Core App Functionality

  • Provide the drawing and question-sharing experience
  • Enable partner connections and shared activities
  • Authenticate your account and maintain security
  • Save and sync your doodles across devices
  • Deliver personalized content and questions

App Improvement

  • Analyze app usage to improve features and user experience
  • Identify and fix technical issues and bugs
  • Develop new features based on user behavior patterns
  • Optimize app performance and reliability

Subscription Management

  • Process subscription purchases and manage billing
  • Provide premium features to subscribers
  • Handle subscription renewals and cancellations
  • Offer promotional content and upgrade opportunities

Communication

  • Send important account and security notifications
  • Provide customer support responses
  • Share app updates and new feature announcements

Third-Party Services

We use the following third-party services that may collect information:

Supabase

  • Purpose: User authentication, data storage, and real-time features
  • Data Shared: Account information, doodles, partner connections
  • Privacy Policy: https://supabase.com/privacy

RevenueCat

PostHog

  • Purpose: Analytics and user behavior tracking
  • Data Shared: Usage events, feature interactions, anonymous user identifiers
  • Privacy Policy: https://posthog.com/privacy

Superwall

  • Purpose: Paywall display and subscription optimization
  • Data Shared: User identifiers, subscription status, paywall interactions
  • Privacy Policy: https://superwall.com/privacy

Apple App Store / Google Play Store

  • Purpose: App distribution and subscription processing
  • Data Shared: Purchase information, app usage metrics
  • Privacy Policies: Apple | Google

Data Storage and Security

Data Storage

  • Your data is stored securely using Supabase's infrastructure
  • Data is encrypted in transit and at rest
  • We implement industry-standard security measures to protect your information

Data Retention

  • Account data is retained while your account remains active
  • Doodles and content are preserved as long as you maintain an account
  • Analytics data is retained according to our analytics provider's policies
  • You may delete your account and associated data at any time

International Data Transfers

  • Your data may be processed and stored in countries other than your own
  • We ensure appropriate safeguards are in place for international transfers
  • Supabase operates globally and may store data in various regions

Photo Library Access

  • Save-Only Permission: We only request permission to save doodles to your photo library
  • No Reading Access: We cannot access, view, or read existing photos in your library
  • User Control: You choose when to save doodles, and this action only adds new images
  • Purpose: Allow you to save and share your doodles outside the app

Your Privacy Rights

Access and Control

  • View and update your account information within the App
  • Delete your doodles and custom content
  • Manage your partner connections
  • Control push notification preferences

Data Portability

  • Request a copy of your data in a portable format
  • Export your doodles and account information

Account Deletion

  • Delete your account and associated data through the App settings
  • Contact our support team for assistance with account deletion
  • Some data may be retained for legal or security purposes as required by law

Marketing Communications

  • Opt out of promotional emails and notifications
  • Manage communication preferences in App settings

Children's Privacy

Doodle Couple is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know

  • Categories of personal information we collect
  • Sources of personal information
  • Business purposes for collection
  • Categories of third parties we share information with

Right to Delete

  • Request deletion of your personal information
  • Some exceptions may apply for legal compliance

Right to Opt-Out

  • Opt out of the sale of personal information (Note: We do not sell personal information)

Non-Discrimination

  • We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

  • Post the updated policy in the App and on our website
  • Update the "Last Updated" date at the top of this policy
  • Notify you of material changes through the App or email
  • Continue to protect your information in accordance with the updated policy

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Subject Line: Privacy Policy Inquiry
  • Response Time: We typically respond within 48-72 hours

For immediate assistance with account-related privacy concerns, you can also use the in-app support feature.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your personal information includes:

  • Contract Performance: Processing necessary to provide the App's services
  • Legitimate Interests: Improving our services, analytics, and customer support
  • Consent: Where you have provided explicit consent (e.g., marketing communications)
  • Legal Obligations: Compliance with applicable laws and regulations

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

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*This Privacy Policy is effective as of the "Last Updated" date above and applies to all users of the Doodle Couple app.*